Friday, October 11, 2013

284: letter from rubios

I may not like the changes they have made with their salsa, but I love their customer service! I was so surprised to first, get a phone call from the 3rd in command over the comment I had sent them via email, and then, a handwritten letter expressing his gratitude for my passion about their product. It feels pretty dang good to know my voice was heard.

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