Our outdoor fire hasn't worked in over 9 months. I don't know why it took me so long to call the gas company to check on it, but it did. I finally called and they gave me a service window of 7 a.m.-8 p.m.! Ridiculous!! So I was homebound all day..which actually wasn't that bad. The service guy got there around 2 and within 30 minutes he had cleaned out some gas lines and we had fire!
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